BOOKING
Policy
Policy
All clients must carefully read booking policy before booking any appointments.
Duration of your appointment can be found in the description of the service. You are responsible to read the entire description of the service you are booking to know what your service includes, requires & your appointment duration. If you have any special occasion or events, I recommend booking the day before or a off day as duration of your appointment can extend.
I will not rush myself for your mistake if failure to do so
BUSINESS HOURS
TUES - SAT
10:30am - 7:30pm
Any appointments booked or extend pass 7:30pm will be $50 added to the service. Same day appointments will be additional $40. Although hours are listed, please contact me for same day/ after hour appointments.
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There's a $10 late fee every 10 mins you're late. After 30 mins your appointment will be canceled. You are more than welcome to come early but no more than 5 - 10 mins as your appointment will start at the time it was scheduled.
PREPARATION
Clients must come washed & blown out or add on shampoo service when booking. I recommend blowing out your hair the day of your appointment to ensure it's tangle free.
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If you have any special oils that you commonly use in your hair please bring it, do not apply before arriving.
DEPOSITS
A nonrefundable deposit is required for booking via Paypal, ApplePay or Cashapp. Price varies on the service & goes towards the total amount. Remaining balance is due the day of appointment via
ApplePay
Cashapp ($ohthatssro)
or cash (exact amount)
CONFORMATION & LOCATION
After booking, a conformation email will be sent to the email address provided at checkout confirming your appointment.
Full address will be sent out 24 hours (48hrs for wig installs) before your appointment date. If you book anytime sooner please contact me for address if not sent out within 1-2 hours of booking.
I recommend all clients to plan ahead for traffic, illness, car troubles , weather, etc. As there are no exceptions to the policy.
CANCELING & RESCHEDULING
Appointments must be cancel/rescheduled within 24 hours of the original appointment date & time. Failure to do so will result in forfeiting deposit & you will be charged the full amount of that service. You will not be able to book any future services until previous amount is paid.
Please be sure you are available for the date you have scheduled as deposits are nonrefundable but can go towards 1 next service within 1 week of the original appointment date.
ABSOLUTELY NO EXTRA GUESTS ARE ALLOWED UNLESS THEY HAVE AN APPOINTMENT WITH ME AS WELL.
IF YOU'RE UNHAPPY WITH YOUR SERVICE OR HAVE ANY QUESTIONS/CONCERNS, PLEASE LET ME KNOW BEFORE LEAVING YOUR APPOINTMENT. ONCE YOU LEAVE, I AM NOT LIABLE FOR HAIR BREAKAGE OR SCALP IRRITATION CAUSED BY NORMAL TENSION. IT IS YOUR RESPONSIBILITY TO NOTIFY ME IMMEDIATELY DURING THE SERVICE IF THE STYLE FEELS TOO TIGHT OR PAINFUL.
IF YOU PROVIDE YOUR OWN HAIR/WIG, YOU ACCCEPT ALL RISKS REGARDING TO CUSTOMIZATION (SUCH AS BLEACHING KNOTS), AND I AM NOT RESPONSIBLE FOR THE OUTCOME OF LOW-QUAILTY MATERIALS.
